Reviews of Hawkins Air Conditioning & Refrigeration, Inc.
Product or service reviewed: New units & service
I have worked Tom and his team since 1992, and they have installed new HVAC units in 3 houses. I use Tom because he knows how to properly calculate the volume of air the ducts can handle versus what the new unit is pushing, and he knows how to properly balance the air flow in every room of the house. I've worked with several HVAC companies over the decades (I lived in Dallas for 30 years), and no one knows HVAC systems like Tom Hawkins does. He is not the cheapest, but he's the best! It is not worth it to go cheap when you invest in an HVAC system that can last 20 years, based on my experience.
Product or service reviewed: seasonal check up followed by serious repair
Hawkins has been my provider for a number of years. BUT this year was different. Repairs to the house led to damage to the AC system. The AC repair team had to climb into my attic several times. What a marvel just to watch them climb that ladder and then come down with questions and their final report. HAWKINS AC is a fantastic firm with great workers and reasonable costs. I have no regrets at using them, and look forward to my next regular check up.
Product or service reviewed: home AC/heating
We've used Hawkins in two different houses for at least 25 years. We have a contract that supplies inspections twice a year. This contract is not cheap, but the service has kept the units running well even though they are getting old. Except for one service person (who subsequently was released), the men visiting our home have been courteous and knowledgeable. I have been quite pleased with this service and company.
Product or service reviewed: AC
They are fantastic, very quick, professional, and all about the customer. I highly recommend them!!!
Product or service reviewed: General Service
The team at Hawkins AC are incredibly trustworthy, reliable, and skilled. Whether you need general maintenance or a complete replacement, you can't go wrong with Hawkins AC.
Product or service reviewed: New A/C Unit with Safety & Efficiency Agreement
I have been a client of Hawkins for 20 years and have never had a negative surprise with any service issue. They have installed complete systems at my home with professionalism and courtesy at competitive prices. Hawkins' solutions to challenging air-conditioning and heating problems have provided comfort, peace of mind, and cost savings for my family. I highly recommend the Hawkins team!